Frequently Asked Questions
Quick answers to the questions we hear most from patients and families.
How do I book an appointment at Durdans Hospital?
You can book online through the "Book an appointment" button on any page, call our appointments desk, or visit in person. Logged-in patients can also book for a family member.
Can I reschedule or cancel my appointment?
Yes. Log in to the patient portal to reschedule or cancel any upcoming appointment. Your slot is released automatically for other patients.
What payment methods are accepted?
Durdans accepts cash, card, and online payment references. Insurance processing is available for Agrahara and partnered insurers.
How do I access my lab or radiology reports?
Released reports can be downloaded securely from the patient portal, or looked up using your report reference number and verification code.
What are the hospital visiting hours?
General visiting hours are published on the Important Numbers page; ward-specific hours may vary, so please check with the relevant ward.
Still have a question?
Our Care Chat assistant or contact team can help with anything not covered here.